Privacy Policy

FitOutLeads ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

We are registered in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect the following information about you:

• Email address (used for account creation and platform access)
• Billing information processed securely by our payment provider (Stripe)
• Company name and region of interest where provided voluntarily via our contact form
• IP address, browser type, and device information
• Pages visited, time on site, and referring addresses

We use the information we collect to:

• Create and manage your platform account
• Process your subscription payments
• Deliver your monthly lead feed to the correct region
• Communicate with you about your account or subscription
• Comply with legal and regulatory obligations
• Improve our platform and service quality

We process your personal data based on the following lawful grounds: performance of a contract (to provide the subscription service you have purchased), legal obligation (to comply with applicable law), and legitimate interests (to operate and improve our business where your rights do not override these interests).

We do not sell your personal data. We may share your information with:

• Stripe Inc., our payment processor, to handle billing securely
• Supabase Inc., our platform infrastructure provider
• Professional advisers where legally required
• Regulatory bodies and law enforcement when required by law

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and accounting requirements. For active subscribers, we retain records throughout the subscription period and for six years thereafter. For enquiries that do not result in a subscription, we retain data for two years.

Under UK GDPR, you have the right to access, rectify, erase, restrict, or port your personal data, and to object to its processing. To exercise any of these rights, please contact us at privacy@fitoutleads.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We implement appropriate technical and organisational measures to protect your personal data. This includes two-factor authentication on all platform accounts, encrypted data storage, and access controls that restrict data to authorised personnel only.

For privacy-related enquiries or to exercise your rights, please contact us at: privacy@fitoutleads.co.uk